Steps 8 and 9 : Get the balance, and provide the migration… and not the other way around. This is a really important point that gets overlooked way more than I’d like. Here are some tips that should help smooth out the payment and I ended up explaining the whole process of migrating a WordPress website in too much detail haha
Preempt the balance payment – A good way is to add some guidance in an email during step 7.
Make sure you have the login details.
Provide the migration.
AC/DC / Back in Black (1980)